{"tasks":[{"task":"Cancel an order and get a refund","alternative":{"instructions":"Orders can be cancelled only by the florist's team, by phone or email; the cancellation policy says when a refund applies. A delivery can be moved instead, through the API or the Company Agent.","references":[{"type":"web","url":"https://flowers-skills-stale.papsandbox.com/policies"}]}},{"task":"Change the delivery address of an order"}]}